Email Management contact centre solution | numero | thisisnumero | email processing and automation

Email Management and Handling solutions | numero | thisisnumero

numero enable customer focussed organisations to deliver exceptional experiences to their customers however they choose to communicate whilst dramatically reducing operational cost.

We develop, deliver and support the most advanced multi-channel customer interaction management solutions for the World’s leading and forward thinking organisations where the customer experience is truly valued.
Through a combination of self-service capabilities, process automation and the streamlining of manual processes, numero dramatically reduces the time and effort associated with handling customer interactions, irrespective of whether they are simple enquiries or complex transactions.

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The numero multi-channel platform integrates customer communication channels to provide organisations with a complete single 360 degree view of the customer: email management, whitemail and document management, telephony call handling and automation, online self service, live web chat, social CRM, Facebook and Twitter customer service solutions, mobile messaging and proactive SMS.

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