Mass Email Options for Salesforce – Native, ESPs and Marketing Automation Platforms

In this episode of the ShellBlack Whiteboard, Shell looks at the options available to send mass email to your Leads and Contacts. First he covers what you can do natively (for free) using the mass email wizard in Salesforce – the volumes limitations, reporting available, and how to handle opt outs to be CAN SPAM compliant. From there Shell discusses the vast world of Email Service Providers (ESPs). ESPs provide greater flexibility over what’s included in Salesforce – and most importantly, they can handle very large volumes of email. Lastly, Shell talks about Marketing Automation Platforms. These solutions can do much more than just send email. They allow you to create marketing campaigns outside of Salesforce that interact with your customer data.

To see a transcription of this video and additional show links, see the full blog post on –

Other blog posts on this topic:

Sending Mass Emails From Salesforce

Creating a Branded Email Letterhead with a Logo

Was my Email Delivered and Opened?

Create a HTML Email with Merge Fields

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